Delete your KaamAyega account
You can delete your KaamAyega account and your data at any time, from the app or by asking us. Your account is deactivated at once and your data is permanently deleted within 60 days.
In the app (fastest)
- Open KaamAyega and log in.
- Go to Profile → Settings → Account (Account & privacy).
- Tap Delete account, read what happens and tap Continue, then type DELETE and tap Delete my account.
Your account is deactivated immediately: your profile, listings and donation drives are hidden from everyone and you are logged out. It is permanently deleted after 60 days.
Changed your mind? You have 60 days
Log in again within 60 days and choose Restore account. Everything comes back exactly as it was (requests that were cancelled when you deleted stay cancelled). After 60 days the account and its data are deleted for good and can't be recovered.
By email
If you can't use the app, email kaamayega33@gmail.com from any address with the subject "Delete my KaamAyega account" and the mobile number you used to log in. We will confirm it is your number (we may ask you to log in once) and deactivate the account within 7 days; it is then deleted permanently after the same 60 days.
When deletion has to wait
To protect the neighbours you share with, an account cannot be deleted while an exchange is still open:
- an item you lent or borrowed is still out (handed over),
- an item has been returned but the return is not confirmed yet, or
- an accepted exchange has a deposit recorded.
The app lists these exchanges (for example "Drill – with Rahul, return pending") with a button to open the chat. You can delete your account once these are completed. Requests that were not handed over yet are cancelled automatically when you delete, and the other person is told.
If you cannot finish an exchange (for example the other person is not responding), email us and we will help.
What is deleted (after the 60 days)
- Your profile: display name, profile photo, optional email and your phone login.
- Your listings and all their photos.
- Saved items, comments, chats you are part of and the messages you sent, offers.
- Your lend / rent / borrow exchanges and the ratings you gave and received.
- Notifications, notification settings and push-notification device tokens.
- Blocks and reports you made (reports stay for safety review, without your account linked).
What may be kept
- Support tickets and listing reports you sent are kept without your account link, for safety and abuse review.
- Login diagnostics (which step of the OTP login failed) store only the last 3 digits of the number plus a one-way hash, and are deleted automatically after 90 days.
- Server backups made by our hosting provider are overwritten on their normal schedule (a short period, after which they are gone for good).
KaamAyega · Anil Kumar, New Delhi, India · Contact: kaamayega33@gmail.com